Send a ticket message
POST
/api/v1/business/website/tickets/{ticket_id}/messages/
Reply on a ticket. Posting to a RESOLVED/CLOSED ticket reopens it. At least one of message or images is required.
Authorizations
apiKey
Your business API key (sb_live_*) — identifies which store the request is for. Required on every /api/v1/business/website/ request.
Type
API Key (header: X-Periscale-Key)
shopperToken
The shopper's access token from the shopper authentication endpoints. Required for cart, checkout, orders, and account actions.
Type
HTTP (bearer)
Parameters
Path Parameters
ticket_id*
Type
Requiredstring
Format
"uuid"Request Body
application/json
JSON "message": "string", "images": [ "string" ]
{
}
Responses
Message sent.
application/json
JSON "status": true, "status_code": 0, "message": "string", "data": "string"
{
}